Conditions

Number 38 Booking Conditions

Prices

Prices quoted are per week: Bookings are made on a weekly basis with arrival time after 3pm and departure time of 10 am on the final day.  For out of season bookings, it may be possible to change arrival and departure days.

Payment

Payment would be appreciated by cheque from a bank / building society.  Please make the cheque payable to Mrs. J. Smith     103, Tanworth Lane, Shirley, Solihull, West Midlands B90 4DE.  We can accept Paypal and credit card payments. A phone call or e-mail will provisionally book the cottage for you.  This provisional booking will hold for seven days during which time we would appreciate the completed booking form and deposit to guarantee your booking.  The balance of the amount would be appreciated 8 weeks before the commencement of your holiday.

Dogs

You are responsible for the behaviour of your dogs during your stay at Number 38.  You are expected to clean up after them and keep them on a lead at all times whilst on the site.  Our insurance will not cover any accidents that your dogs may have during your visit.

General

We would appreciate knowing the numbers coming, and under no circumstances must the number exceed 6.
Number 38 is a no smoking property.

When booking school holiday weeks we will only take full week bookings

Cancellation

In the event of cancellation, the balance of the rent is still payable 8 weeks before the commencement of the period. Whilst we will do our best to obtain a replacement booking and if we succeed we will refund the payment.

Internet

Wi-fi is supplied free of charge for our guests to use. Number 38 will not be held responsible for inappropriate use of the internet by our guests.

Unforeseen Circumstances.

Guests should allow sufficient time to rectify any problems due to unforeseen circumstances with the property. Guests should notify the owners on 0121 744 3301 immediately of any issues.

Non Availability of No 38

If for any reason beyond our control, for example fire damage, the property is not available on the days booked, all payments will be refunded in full, but we shall not be liable for any further costs..

We reserve the right to refuse a booking.